Convido AI connects website chat, missed-call voice, document intelligence and staff workflows in one simple system built for growing local businesses.
Each Convido AI product solves a practical front-office problem while feeding activity into a shared operational view.
Answer common questions instantly, collect contact details and capture new-customer requests without tying up staff.
Handle missed and after-hours calls, gather the customerβs issue, urgency and callback information automatically.
Let staff ask questions across policies and business documents, with source-grounded answers and document review workflows.
View live demo βThe goal is not just automation. It is giving your team one clear place to see what happened, what needs attention and what is driving results.
See new activity, unresolved items, lead volume and system health at a glance.
Bring chat and voice leads together with status, ownership and follow-up visibility.
Route captured requests into the right workflow, team or downstream business system.
Track lead capture, response patterns, agent usage and operational trends over time.
A simple operating model that makes AI useful without making your team learn another complicated system.
Website, phone or internal document question enters through a Convido AI agent.
The agent answers, gathers structured information and records the interaction.
Important items appear in the dashboard with clear status and context.
Staff follow up or the request is routed into the next business process.
Begin with a focused use case and add capabilities as your business grows.
Focused use cases for businesses where responsiveness, intake and follow-up directly affect revenue or service quality.
Patient-intake chat, common questions and structured appointment-request capture.
Missed-call handling and urgency triage for HVAC, plumbing, electrical and related trades.
Always-on answers for hours, booking, services and common customer questions.
After-hours inquiry capture plus document and policy intelligence for staff workflows.
Tell us where leads or repetitive questions are falling through the cracks. Weβll show you a focused live demo.